The Interlocal Purchasing System (TIPS)

Contract #: 230105

Description: Technology Solutions Products and Services

Effective/End Date: 05/31/2023 thru 05/31/2028

Payment Terms: All forms of payment accepted

Warranty: Original Manufacturer

Primary Contracting Point of Contact: Angela Dumm Director of Contracts and Security, adumm@countertrade.com, 800-444-9710

Sales Point of Contact: Tim Robinson Director of Sales SLED, trobinson@countertrade.com, 800-444-9710

Executive Point of Contact: Arno Bergstrom VP of Sales, abergstrom@countertrade.com, 800-444-9710

Pre and Post Award Hotline: 800-444-9710

Delivery: 30 Days ARO (unless specified on quote)

FOB Point: Destination

Returns: Defective product returns handled by warranty. Any other return (i.e. customer order error, CounterTrade order error etc.)-must be requested within 30 days from date of shipment. Pre-approval from CounterTrade Customer Support required. Customer error-must be requested within 30 days from date of shipment.

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