Contract #: 230105
Description: Technology Solutions Products and Services
Effective/End Date: 05/31/2023 thru 05/31/2028
Payment Terms: All forms of payment accepted
Warranty: Original Manufacturer
Primary Contracting Point of Contact: Angela Dumm Director of Contracts and Security, adumm@countertrade.com, 800-444-9710
Sales Point of Contact: Tim Robinson Director of Sales SLED, trobinson@countertrade.com, 800-444-9710
Executive Point of Contact: Arno Bergstrom VP of Sales, abergstrom@countertrade.com, 800-444-9710
Pre and Post Award Hotline: 800-444-9710
Delivery: 30 Days ARO (unless specified on quote)
FOB Point: Destination
Returns: Defective product returns handled by warranty. Any other return (i.e. customer order error, CounterTrade order error etc.)-must be requested within 30 days from date of shipment. Pre-approval from CounterTrade Customer Support required. Customer error-must be requested within 30 days from date of shipment.
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