Description: The scope of ITES-SW2 includes a range of commercially available off-the-shelf (COTS) software solutions categorized into fourteen functional catalogs necessary to satisfy enterprise infrastructure and infostructure goals within the Contiguous United States (CONUS) and Outside the Contiguous United States (OCONUS). The software solutions include software products, software maintenance, related incidental services, and related incidental hardware to provide a total solution.

Type: Multi-Award; Government-Wide Acquisition Contract

Effective/End Date: base 08/31/2020 thru 08/30/2025 with option period 08/31/2025 thru 08/30/2030

Payment Terms: All forms of payment accepted

Warranty: Original Manufacturer

Army’s Designated Primary Source for commercial IT:

Primary Contracting and CHESS Point of Contact: Angela Dumm Director of Contracts and Security,, 800-444-9710 ext. 236

Sales Solution Point of Contact: Vincent Urieagas Account Executive,, 800-444-9710 ext.340

Executive Point of Contact: Arno Bergstrom VP of Sales,, 800-444-9710 ext. 204

Pre and Post Award Hotline: 800-444-9710

Delivery: 30 Days ARO (unless specified on quote)

FOB Point: Destination

Returns: Defective product returns handled by warranty. Any other return (i.e. customer order error, CounterTrade order error etc.)-must be requested within 30 days from date of shipment. Pre-approval from CounterTrade Customer Support required. Government error-must be requested within 30 days from date of shipment.

Click here for the ITES/SW2 Ordering Guide (PDF)

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